Refund Policy

Last updated: July 3, 2026

Compliance Notice for Reviewers: This draft is prepared for adult payment processor compliance review. The final text should be vetted by legal counsel before going live with real payments.

1. Current Purchases Status

No Real Transactions Active: Payment options on Sinful AI are currently in mock/testing configuration. No real credit card charges are processed on this site, and coin packs cannot be bought with real money.

2. General Refund Principles

Once payments are activated, the following guidelines will govern our billing operations:

Consumable Credits: Coins are digital credits used to generate images. Used coins are fully consumed and non-refundable.
Unused Coins: Requests for refunds on unused, purchased coins must be submitted within 14 days of purchase.
Method of Return: All approved refunds will be credited back to the original credit card used in the transaction.

3. Billing Descriptor

Charges on your card statement will appear under the billing descriptor: TODO: Billing descriptor. Please recognize this billing name to avoid confusion.

4. Chargeback Prevention & Inquiries

If you experience billing issues or do not recognize a charge, please contact us at [email protected] before initiating a dispute or chargeback with your bank. Filing an unauthorized chargeback may result in permanent closure of your account.

Billing Support: [email protected]