Complaints & Takedown Procedures

1. Content Complaints and Takedown Requests

We operate a rapid-response system for reviewing content complaints. If you identify any image or prompt that violates our policies, safety principles, or rights of third parties, please email us immediately at [email protected].

Response Time Commitment: We aim to investigate, review, and address all standard complaints and removal requests within 7 business days of receipt.

2. Complaint Categories

To help us process your request quickly, please categorize your complaint under one of the following headings:

• Age Concerns: Concerns regarding depictions that resemble individuals under 18 years of age.
• Consent Concerns: Requests regarding non-consensual depictions, harassment, or abuse.
• Copyright Concerns: Standard copyright claims. (See our DMCA Policy).
• Privacy Concerns: Disclosing personal details, doxxing, or unauthorized biometric rendering.
• Prohibited Content Concerns: Depictions of bestiality, real animal abuse, or extreme violence.
• Billing Concerns: Charge questions or subscription cancel disputes. (See our Billing Support).

3. How to Submit a Complaint

Please include the following details in your email to [email protected]:

1. Your full name and contact information (email address).
2. The specific complaint category.
3. The URL or identifying token of the generation (or search term).
4. A brief description of why you believe the content is infringing or violating policy.

4. Escalation Paths

If you believe your complaint has not been adequately addressed, you may request an escalation review. The ticket will be forwarded to our executive team for final arbitration.