Billing Support
Last updated: July 3, 2026
1. Current Payment Status
Payments Coming Soon: We do not charge credit cards or process transactions at this time. All coin purchases on our platform are currently disabled.
2. Card Statement Descriptors
Once purchasing is enabled, charges on your credit or debit card statement will appear under the name: TODO: Billing descriptor.
If you see a charge on your card that you do not recognize, please search for this name before filing a dispute. Our transactions are processed through our partner gateway TODO: Payment processor.
3. Billing Inquiries & Support
For any questions about payments, purchases, balance discrepancies, or invoice history, please email our billing department directly at [email protected].
4. Refund and Cancellation Links
Please review our complete policies for cancellation and credit returns:
Billing Contact: [email protected]